RETURN/EXCHANGE POLICY

At The GoDown, we stand behind the quality of our products and will make every effort to ensure satisfaction with your purchase. All deliveries are carefully inspected before leaving our store.

As our product range includes vintage items and custom-made collections, bear in mind that your purchase may not be refundable or exchangeable. In the event you are not satisfied with your purchase, contact The GoDown at +65 6333 8966 or email online@thegodownstore.com. Requests for returns or exchanges will be processed on a case-by-case basis. 

Please note that shipping charges are only refundable if your return is a result of an error made by The GoDown.